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Job Description Proactively greet customers professionally Develop lasting customer relationships by treating customers with courtesy Conduct follow-up customer communication Sell tile and related products to exceed customer expectations Understand installation and use of all products to educate customers Understand and track established individual sales goals Track store orders and provide customers with product updates Present yourself in a professional manner at all times Work evenings and weekends Other duties as assigned Qualifications Strong work ethic with a drive to exceed... more ->
This is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service,... more ->