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Job Description L2 Customer Technical Support Analyst - Food & Beverage Location: Columbia, MD or Orlando, FL No visa sponsorship is available for this position. As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical inquiries regarding the use of and fix for our Electronic Support Services. A main point of contact for customers, responsible for... more ->