Product Expert - eDiscovery working with a Healthcare Company for an initial 6-month contract, this will be paying between £500 - £600 per day (inside IR35). The is a Hybrid position, 2-3 days per week in the Surrey office.

Job Summary

The Product Expert-Legal within Enterprise Applications in the CTO organization will partner with Legal and Compliance business teams and cross functional Tech teams to deliver continuous improvements for Tech products within the respective domain to support the business requirements. You will be accountable for business and technical analysis for products changes, alignment with the business on product roadmap, and technical deliverables, project implementations and ensuring sound architectural setup of products with great attention to detail.

Main Responsibilities

• Technical Configuration/Customization: Work with third party solutions providers, developers and internal CH Tech partners to conduct technical configuration/customization of solutions that meet our customers' needs and provide a great user experience.
• Governance & Product Assessment: Take part in technical governance and oversight of product development across a product domain. Support Product team in the assessment of technology solutions and collaborating with vendors to influence future extensions of their product.
• Product Domain: Understand the product domain from a technology perspective but also understand how the technology adds value to the related business processes & areas and manage & assess incoming demand as part of a product backlog.
• Quality, Risk & Compliance: Accountable for ensuring all products supporting the business are compliant with internal security, risk management policies and practices, external regulatory and statutory requirements eg GxP, SARBOX and that Tech continuity plans are in place for all business-critical products.
• Change & Release management: Manage change activity, including Software as a Service delivered change, into the production service in a compliant and efficient manner.
• Integrations: Ensure data passing from upstream/downstream systems through integration is efficient, accurate and secure. This also include engineering and building drill-down dashboards and related reporting capabilities that support both operational reporting as well as analytic reporting.
• Data Protection: Develop a sound knowledge of our policies and processes regarding protection of sensitive data.

Required Experience

• Extensive experience with technical solutions supporting Legal eDiscovery or global Legal operations & related systems configuration and IT project management, system consulting & business analysis.
• 10+ years of hands-on experience with a proven track record in successful technical development, solution design, program and product delivery and service management in a large global organization.
• Experience of working, effectively, with third-party vendors and diverse teams (countries and cultures).
• Proficient in SQL (Oracle/MSSQL) and at least one Microsoft development tool (eg Visual Studio). Experience using O365 and Windows Office administration tools is a big plus.
• Strong analytics and problem solving skills.
• Excellent relationship management, strong influencing and communication skills
• Ability to manage resilience and work in a collaborative team setting.

Desirable Skills

• Knowledge of Microsoft Azure and Data Platform including Power Apps and Power BI.
• Knowledge of SQL queries, reporting, changes and Oracle/SQL Server database administration.
• Experience with an eDiscovery tool such as Axcelerate, Clearwell, Relativity, Exterro, etc.

Please apply should you meet the requirements.