Personal Assistant x 3 - College of Policing

The Adecco Public Sector team have been engaged to source three Personal Assistants to join the College of Policing on a permanent basis.

The College of Policing is the professional body for the police service in England and Wales. We work with everyone in policing to set standards, to share knowledge and good practice and to support the development of police officers and staff. Our mission is to drive a consistent approach across policing where the public and the service expect it, to boost professionalism and to improve leadership at every level.

The College offers a supportive and inclusive environment for people to thrive. Our extensive flexible-working policy, employee wellbeing support, family friendly policies, employers' network for equality and inclusion (ENEI) membership and status as a disability confident employer means everyone can bring their whole self to work.

The Role

The successful candidates will provide professional, efficient, proactive, confidential and comprehensive secretarial services to Tier 2 Departmental Head/s and when required, administrative assistance to their management team.

Responsibilities

• Organise and prioritise meetings, events and diary appointments and prepare associated documentation and information as required, to enable managers' time to be used effectively and to best advantage.
• Receive, acknowledge and reply to internal and external correspondence (including emails) and documents in a professional and timely manner and redirect as necessary. Ensure visitors are booked onto site and greet and welcome as necessary.
• Research, collate and analyse information and prepare timely reports, briefing papers and presentations to aid understanding on a variety of confidential matters and enable managers to communicate knowledgeably with internal and external contacts.
• Organise, coordinate and attend meetings and events with internal and external participants. Prepare and issue agendas and take, produce and circulate timely and accurate minutes, maintaining a comprehensive and continuing record of decisions made and actions required.
• Track and monitor actions, tasks and work streams by working collaboratively with colleagues. Ensure the delivery of timely, informed and suitable responses maintaining confidentiality as appropriate.
• Ensure that all travel, catering and accommodation is booked in accordance with College of Policing procedures including correct use of E-procurement processes.
• Maintain, update and archive documents, files and folders to ensure ready access to comprehensive records in compliance with College of Policing Information Governance procedures, and GDPR and Freedom of Information principles and provisions.
• Support in the preparation of purchases by using College systems to complete requests on behalf of the Tier two/s, for effective use of time and resources.
• Develop up to date knowledge of the College's systems and procedures in order to work efficiently and effectively. Maintain up to date knowledge of assigned business area/s and understand the diversity of each area to enable efficient processing of tasks.

About you

To be successful in the role you will be able to display the following skills and experience:

• Previous relevant PA/secretarial experience or extensive administrative experience with a high level of organisational and planning ability, and attention to detail.
• Experience in exercising discretion and initiative, tact and diplomacy in managing sensitive, personal and confidential matters.
• Experience of scheduling meetings or events, preparing agendas and documentation, taking and drafting accurate minutes.
• Proficiency in MS Office applications.
• Excellent verbal and written communication skills with customer-focused attitude and telephone manner.
• Excellent interpersonal skills with the ability to liaise with staff at all levels both internally and externally.
• Adept at influencing and negotiating with others to achieve timely results.
• Ability to remain calm whilst working under pressure and to demanding deadlines and priorities whilst maintaining a flexible approach.
• Ability to work on own initiative and as part of a team.

It would be beneficial if you are also able to display the following:

• Familiarity with software packages such as ERP systems and specialist policing systems if relevant to role.
• Knowledge of UK geography and policing environment.

Location

This post offers the opportunity for remote working or hybrid working in either Ryton-on-Dunsmore, Durham, or Harrogate.

Salary Bandings

National: £24,920 - £25,446

London (must reside inside the M25): £29,958 - £30,484

Additional Information

• The successful candidate will be Vetted to NPPV2 Police standard and SC clearance.
• Roles are available on a Full-time or Job Share/part time basis

Application/Interview Process

To be considered, applicants are asked to provide a cover letter outlining how their skills and experience align with the criteria listed above (this should be submitted with your CV as one document in Word format).

Interviews are scheduled to take place across the week commencing 3rd June via Teams.