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Supply Chain Customer Advisor Supply Chain Customer Service Advisor Responsibilities: Be the go-to person for operational teams when they encounter purchasing problems. Work with suppliers to resolve these issues to the satisfaction of the operational contact. Assist locations in requesting new suppliers. Ensure they follow the correct procedures during supplier onboarding. Be the go-to person for operational teams when they encounter purchasing problems. Work with suppliers to resolve these issues to the satisfaction of the operational contact. Communicate with suppliers regarding unit... more ->
Customer Services Co-ordinator Wrexham Attractive Salary Hybrid Options Your new company My client is a successful and long-standing manufacturing business based in Wrexham, on the lookout for someone to play an integral role within the Customer Services team, sitting at the edge of both Commercial and Supply Chain functions. Your new role You will be responsible for managing the communication between the company and the customer, making decisions to drive customer improvements and satisfaction, making escalations when required. Special requests from customers are managed in conjunction with... more ->
Technical/Customer Service ADMIN - Leeds, LS16 Temporary Technical Administrator - Leeds, West Yorkshire Are you a skilled administrator with a knack for handling technical tasks? We have an exciting opportunity for a Temporary Technical Administrator to join a manufacturing business team in Leeds. This role is working 5 days a week in the office, with a competitive salary of £24,000 per annum, paid weekly. Key Responsibilities: Data Management: Handle data entry, analysis, and reporting. Office Support: Assist with administrative tasks, including filing, scheduling, and correspondence.... more ->
Customer Retention Manager, £40,000 plus bonus, immediate start Your new company This well-known and established organisation is seeking a retention manager to join their exciting team to help grow the business and help with their customer experience. Your new role You will be responsible for managing a small team of approx. 7 people within customer retentions. You will be providing training and coaching for them to help improve their skill set including soft skills. You will also be responsible for managing the reporting of the team and using software such as Excel and Salesforce. This will... more ->
Complaints Handler (Housing), SW London - £33,5000 (pro-rata) - 4 month fixed term contract, hybrid working Your new company A fantastic opportunity is available working for this award-winning Housing Association in the Richmond area, who support the local community with housing needs. They have a reputation for staff well-being and are and employer of choice in the local area. The organisation are now looking to add to their Complaints Team team who will support with managing and investigating complex complaints and working closely with the Ombudsman and will be hired initially on a 4 month... more ->
Permanent Customer Service Coordinator - French speaking - immediate starting Your new company This exciting organisation is seeking a customer service coordinator to join their team. This is an excellent opportunity for someone who is looking to grow and expand their career. You must be able to speak French fluently and be available on evenings and weekends. Your new role You will be responsible for providing excellent customer service to their customers. This includes handling queries via multi-channels such as phone, email and live chat and video chat. You will also be able to provide... more ->
£28K + 5% company bonus +excellent benefits, Customer Care Representative, Camberley, Full Time 18 month FTC Your New Company You will be joining a truly outstanding organisation, a company which pushes the boundaries of what can be achieved and is seen by many as the leading and most innovative company in their sector. This is an amazing opportunity to join a company which continuously invests in its people, products, customers and technology. Your New Role You will be joining a highly professional, friendly and talented team who work to common goals and share success. Your duties will be to... more ->
Customer Care Team Leader Job - Hammersmith - Online Retail - Permanent - £30,000 Your new company A fantastic new opportunity is available working for an online retail business between Hammersmith and Chelsea for a Customer Care Team Leader to join their fun and likely team. The business are well-established brand, part of a wider group with a number of reputable businesses under their umbrella. This is a permanent role based in beautiful open-plan offices that really show off their exciting, high-end retail products and will be looking to start ASAP. Your new role Your new role will be to... more ->
Temporary Customer Service Officer Job Bangor £12ph + Holiday 3-6 months Immediate Need Your new company A local non-for-profit organisation are looking to recruit a temporary Welsh speaking customer services officer to assist with their busy season! Your new role Slotting into an already busy team, your role as customer services officer will have you assisting with a high number of calls from customers of the organisation. Utilising your fluent Welsh speaking capabilities, you will be able to confirm works required and assist with general enquires. You will be responsible for the accurate... more ->
Dutch-speaking Customer Service Advisor, Monday-Friday, 35 hours p/w, hybrid, temporary for 6 months, £15 p/h Your new company Hays is currently working with one of the world's largest pharmaceutical companies. They are seeking a Dutch-speaking customer service advisor to join their well-established business. They were founded in 1858 and have research-based sites based all around the world. They were awarded the National Media of Technology for extending and enhancing human life through innovative pharmaceutical research and development and for undertaking hugely complex clinical trials.... more ->
Customer Service Advisor Your new company Our client is a luxury car manufacturer based in Theale; the company upholds their values through great customer service. Your new role Handle all calls and correspondence professionally, investigating thoroughly and promptly, using all resources available to ensure effective, timely and individual resolutions. To receive calls and correspondence, which may be requests for information, complaints and assistance at the roadside or anything associated with products. To build up and continuously update individual specialist knowledge in relation to the... more ->
Customer Service Operative Your new company You will be working for a well-known telecommunications company with an office within Solihull. This company is a household name and is known for their progressive careers as well as new opportunities. Your new role Within your new role, you will be dispatching jobs to field engineers as well as supporting operational tasks. You will be supporting and completing administrative tasks whilst following guidelines. You will be communicating with customers, both external and internal, ensuring that a quality service is maintained. As this is a hybrid... more ->
Full-time ongoing interim Customer Service Advisor role based in Swindon on a hybrid working basis Your new company Non-departmental Government Entity based in Swindon, Wiltshire Your new role Customer Services Advisor What you'll need to succeed Enthusiastic people who have an ability to actively listen, empathise and work with customers to find solutions Great customer skills means being passionate about interacting with people and enjoying what you do every day. Work can be varied as operations cover HR, Finance and Procurement so having an ability to learn at pace and absorb new... more ->
At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance and procurement, we're a customer-obsessed market Powerhouse. And we all work together to be brilliant for customers, every single day. We've now welcomed our new CEO, Adam Winslow, and are at the start of an exciting period of change for DLG. With ambitious plans for large-scale transformation, we're going to see a refreshed strategy to drive value for our customers, colleagues and shareholders. In... more ->
Summer Customer Admin Opportunity Fun & Social office Central Chester location Your new company A fun, thriving and growing travel company in Central Chester is looking for the support of 2 customer service agents over the summer months to help with a rise in admin queries! Huge on culture and growing skills, my client is an award-winning employer that would benefit from someone looking for their next opportunity within customer service. Your new role Working in the customer service team, you will be responsible for responding to email queries and liaising with customers, following feedback... more ->
Permanent - Order Processor - Full Time - Hybrid - Immediate Start - Bootle Your new company My client, a leading manufacturing company based in Bootle, is seeking a team of professional order processors to join their team on a permanent basis. Supplying an international client base and providing a first-class service to all internal and external customers. Your new role The positions are being offered full-time, working 5 days out of 7 on a shift rota basis. A hybrid model is in place where you will be working from the office x 2 days per week once training has been completed. Whilst... more ->
Long-term Temporary Loughborough Full-time Your new role Location: Loughborough, LE11Hybrid (after training): 4 days in office, 1 day working from home Length: long-term temp Start: ASAP Key responsibilities: Receive and handle customer requests. Work closely with suppliers and other teams to ensure accurate and timely implementation of new products. Ensure accurate information from customers to process requests efficiently. Accurately update product data attributes in the internal system. Maintain complete and accurate product information in line with business rules and guidelines. Complete... more ->
Customer Service Advisor - Permanent - Hybrid Model - Immediate Start - Fantastic Organisation Your new company My client, a fast-growing E-commerce business based in Liverpool, is seeking a professional social media customer service advisor to join their team on a permanent basis. Your new role You will be joining an organisation who pride themselves on the service they provide to a worldwide customer base. The company is going through a period of growth and is in an exciting period of expansion. If you have a passion for going that extra mile and have experience of providing a first-class... more ->
Customer services temp job in Spalding - could go perm! Great people, great location, great opportunity JOB TITLE: Customer Services Assistant JOB LOCATION: Spalding - parking on site JOB TYPE: temp but could do perm JOB DURATION: 3 to 4 months to start off with JOB HOURS: Mon to Fri; 9am - 5.30pm with 1 hour for lunch JOB NOTES: this role is 100% office based with no plans to work from home Your new company Our client is a growing business in the tech sector and one of their customer service team has extended her maternity leave by a few months, so they have asked us to help find cover. This... more ->
Customer Service Advisor, Full Time, Monday to Friday, £26K to £28K PA, Basingstoke Your new company This is an amazing opportunity to join a growing business which has an excellent brand reputation and a very loyal customer base. Your new role You will be joining a friendly and professional team who work to common goals and objectives and share success. Your role will be to provide B2B customers with an excellent level of service. Our client is seeking an outgoing and self-motivated individual who is equally at home managing inbound, as outbound customer calls. The successful candidate will... more ->