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At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance and procurement, we're a customer-obsessed market Powerhouse. And we all work together to be brilliant for customers, every single day. We've now welcomed our new CEO, Adam Winslow, and are at the start of an exciting period of change for DLG. With ambitious plans for large-scale transformation, we're going to see a refreshed strategy to drive value for our customers, colleagues and shareholders. In... more ->
Customer Retention Manager, £40,000 plus bonus, immediate start Your new company This well-known and established organisation is seeking a retention manager to join their exciting team to help grow the business and help with their customer experience. Your new role You will be responsible for managing a small team of approx. 7 people within customer retentions. You will be providing training and coaching for them to help improve their skill set including soft skills. You will also be responsible for managing the reporting of the team and using software such as Excel and Salesforce. This will... more ->
Customer Service Admin/Aftersales Your new company Hays is delighted to be working with our global client, one of the world's most successful premium manufacturers of cars, motorcycles and provider of premium services. Our client demonstrates a commitment to innovation, sustainability and product responsibility all the way from development to production. Their aim is to play a dynamic and innovative role in shaping the face of mobility. Our clients highly value each and every person; their passion, commitment, uniqueness, and contribution to shaping the future success of their business. Hays... more ->
Supply Chain Customer Advisor Supply Chain Customer Service Advisor Responsibilities: Be the go-to person for operational teams when they encounter purchasing problems. Work with suppliers to resolve these issues to the satisfaction of the operational contact. Assist locations in requesting new suppliers. Ensure they follow the correct procedures during supplier onboarding. Be the go-to person for operational teams when they encounter purchasing problems. Work with suppliers to resolve these issues to the satisfaction of the operational contact. Communicate with suppliers regarding unit... more ->
Are you seeking a new and exciting role within Customer Services Your new company A renowned parent company of our five distinguished brands, each dedicated to its own range of premium products for the home, office, and commercial properties. Your new role Handle high volumes of inbound calls/emails, addressing orders, complaints and general inquiries. Make outbound calls to confirm deliveries, survey satisfaction and upsell/cross-sell products. Log all interactions in our CRM, ensuring issues are tracked through resolution. Liaise with warehouse, purchasing, logistics and other teams to... more ->
Fully office based, Administration, Customer Service, full time, permanent Your new company A leading international supplier of professional equipment is looking for a permanent Customer Service Agent to join their team full time. This role is based in Surrey, and it is an exciting opportunity to join a company and team who are as passionate about the products as the customers. Your new role As a Customer Service Agent, a list of your roles and responsibilities are highlighted below - Acting as the first point of contact and meeting the needs of key customers Ownership of customer cases from... more ->
Technical/Customer Service ADMIN - Leeds, LS16 Temporary Technical Administrator - Leeds, West Yorkshire Are you a skilled administrator with a knack for handling technical tasks? We have an exciting opportunity for a Temporary Technical Administrator to join a manufacturing business team in Leeds. This role is working 5 days a week in the office, with a competitive salary of £24,000 per annum, paid weekly. Key Responsibilities: Data Management: Handle data entry, analysis, and reporting. Office Support: Assist with administrative tasks, including filing, scheduling, and correspondence.... more ->
Your new company This company is a well-established property and estate agency, serving clients across Reading and the surrounding areas. We pride ourselves on delivering exceptional customer service and maintaining strong relationships with our clients. Your new role As a Temporary Customer Services Administrator, you will play a crucial role in supporting our team and ensuring smooth operations within our office. Your primary responsibilities will include: Customer Interaction: Handling incoming calls and emails from clients, providing excellent customer service. Assisting clients with... more ->
Customer Service Coordinator, Permanent, Basingstoke, Full Time, Hybrid working, £24K to £25K PA plus benefits Your new company You will be working for an award-winning organisation who provide outstanding products and services. Your new role You will be joining a professional, stable and friendly team in the role of Customer Service Coordinator. No two days will be the same and the work you undertake has a crucial impact on the success of the organisation. Duties include - supporting customer orders via telephone, email, live chat and online ticketing portal, accurately processing customer... more ->
Customer service administrator - Dungannon Customer service administrator - Dungannon Your new company I am delighted to be recruiting for a design and manufacturing firm based in Dungannon. This company is passionate about providing the best service for its customers and passionate about providing a great environment for its staff. They are a very innovative ambitious company and want someone who mirrors these attributes. You will join a great working environment, superb luxury offices, and be part of a dedicated supportive team. The hours of work is Monday-Thursday 8.30-5.30 and Friday... more ->
Home-based Temporary Customer Service role Your new company Our client is a leading healthcare provider who is currently looking for a temporary customer service advisor to cover an absence within the team. Your new role You will be the first point of contact for all patients, their families and other healthcare providers, managing calls and email enquiries, signposting patients to relevant services, dealing with requests for documentation, liaising with external documentation and ensuring the patient's journey is as smooth and stress-free as possible. What you'll need to succeed You will... more ->
Customer Service Job Coventry Your new role You will be responsible for providing excellent customer service, order taking, checking stock availability, processing orders, scheduling customer orders, liaising with transportation, dealing with customer queries and general administrative duties. It is working 40 hours per week. What you'll need to succeed You will need to have previous administration and customer service experience, have strong communication skills, have previously worked in a fast-paced environment and ideally have used SAP. What you'll get in return You will be working for a... more ->
Call handler-Customer Services-City centre offices Your new company Large financial service company in Manchester. Your new role You will be handling calls from customers, dealing with a variety of queries and actioning accordingly. This will mainly be inbound calls from existing customers looking to update, amend policies or make payments. You will have access to confidential information and will need to ensure you are working in line with data protection and company policies. You will need to cross-check customer details making sure files are kept updated and accurate, chasing for missing... more ->
Full-time ongoing interim Customer Service Advisor role based in Swindon on a hybrid working basis Your new company Non-departmental Government Entity based in Swindon, Wiltshire Your new role Customer Services Advisor What you'll need to succeed Enthusiastic people who have an ability to actively listen, empathise and work with customers to find solutions Great customer skills means being passionate about interacting with people and enjoying what you do every day. Work can be varied as operations cover HR, Finance and Procurement so having an ability to learn at pace and absorb new... more ->
Summer Customer Admin Opportunity Fun & Social office Central Chester location Your new company A fun, thriving and growing travel company in Central Chester is looking for the support of 2 customer service agents over the summer months to help with a rise in admin queries! Huge on culture and growing skills, my client is an award-winning employer that would benefit from someone looking for their next opportunity within customer service. Your new role Working in the customer service team, you will be responsible for responding to email queries and liaising with customers, following feedback... more ->
PERMANENT CUSTOMER SERVICE TEAM LEADER JOB - SHEFFIELD - £35000 - £38000 Your new company An established, thriving and expanding business in Sheffield recruiting for a Customer Services Manager, ideally from a commercial, manufacturing background, to manage a team of 7. Your new role A very exciting time to join this international business! Looking after a happy, engaged and knowledgeable team, this role will be pivotal to the department's ongoing success, so you must have experience working in a similar environment. Duties:- Assisting with the hiring and training of new customer service... more ->
Customer Service, Contact Centre, Flexible Working, South West London Your new company A housing company based in South West London is looking for a Customer Service Advisor to join their team on a 6-month fixed-term contract. This is an exciting opportunity to work for an award-winning company. Your new role Below is a list of day to day responsibilities for this role; Resolving customer enquiries and being responsible for owning queries from start to finish through telephones, emails, social media and webchats Maintain good relationships with tenants and leaseholders Supporting customers... more ->
Permanent - Full time - Hybrid Model - Liverpool City Centre - Customer Service Complaints Your new company You will be working on a permanent basis for a well-established financial services organisation in the heart of Liverpool. This is an award-winning, leading firm in its speciality that offers many progression and training opportunities, who are now looking to expand their team with a Full time Complaints Handler. Your new role In your new role, you will be responsible for the logging and investigation of all new complaints, ensuring compliance with GDPR and FCA regulations. Your main... more ->
Join this local agricultural business based outside Broughshane as their next customer service assistant Your new company This company is a local business that specialises in agricultural business. Their success is attributed to their long-standing commitment to product quality and excellent customer service. Your new role In this role you will be responsible for the following: Receiving orders from customers and reps, both over the phone and face to face Dealing with sales over the counter Dispatching goods from the system by confirming deliveries Generating sales invoicing runs Checking the... more ->