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At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance and procurement, we're a customer-obsessed market Powerhouse. And we all work together to be brilliant for customers, every single day. We've now welcomed our new CEO, Adam Winslow, and are at the start of an exciting period of change for DLG. With ambitious plans for large-scale transformation, we're going to see a refreshed strategy to drive value for our customers, colleagues and shareholders. In... more ->
Customer Service Admin/Aftersales Your new company Hays is delighted to be working with our global client, one of the world's most successful premium manufacturers of cars, motorcycles and provider of premium services. Our client demonstrates a commitment to innovation, sustainability and product responsibility all the way from development to production. Their aim is to play a dynamic and innovative role in shaping the face of mobility. Our clients highly value each and every person; their passion, commitment, uniqueness, and contribution to shaping the future success of their business. Hays... more ->
Are you seeking a new and exciting role within Customer Services Your new company A renowned parent company of our five distinguished brands, each dedicated to its own range of premium products for the home, office, and commercial properties. Your new role Handle high volumes of inbound calls/emails, addressing orders, complaints and general inquiries. Make outbound calls to confirm deliveries, survey satisfaction and upsell/cross-sell products. Log all interactions in our CRM, ensuring issues are tracked through resolution. Liaise with warehouse, purchasing, logistics and other teams to... more ->
Immediate Start - Customer Services Advisors required in Lincoln Do you want to help customers who are struggling with their household bills? Do you have the skills and empathy to handle difficult conversations? If yes, then this customer care advisor role is for you! As a Customer Care Advisor, you will be part of a team that provides general advice and support to customers who are in account arrears. You will listen and understand their needs and find individual solutions, such as directing them to our assistance programmes that can offer them additional benefits and discounts.This role is... more ->
Your new company This company is a well-established property and estate agency, serving clients across Reading and the surrounding areas. We pride ourselves on delivering exceptional customer service and maintaining strong relationships with our clients. Your new role As a Temporary Customer Services Administrator, you will play a crucial role in supporting our team and ensuring smooth operations within our office. Your primary responsibilities will include: Customer Interaction: Handling incoming calls and emails from clients, providing excellent customer service. Assisting clients with... more ->
Leading Construction Company Needs a Customer Services Planner Your new company This organisation is a leading British construction company. They deliver construction and regeneration services across the UK for both public and private sectors. They have a well-defined set of core values, and they consistently exceed their stakeholders' expectations. Your new role As the Customer Service Planner, you will manage the schedule of appointments of operatives, working directly with clients, subcontractors, suppliers and supervisors in order to ensure work is carried out on time and the operatives'... more ->
Complaints Handler (Housing), SW London - £33,5000 (pro-rata) - 4 month fixed term contract, hybrid working Your new company A fantastic opportunity is available working for this award-winning Housing Association in the Richmond area, who support the local community with housing needs. They have a reputation for staff well-being and are and employer of choice in the local area. The organisation are now looking to add to their Complaints Team team who will support with managing and investigating complex complaints and working closely with the Ombudsman and will be hired initially on a 4 month... more ->
Customer Service Agent - Staines £16/hr Your new company A global insurance company based in Staines are seeking a Customer Service Administrator. This is a 6 month role, which is expected to run from July to December. The organisation have a strong reputation for providing excellent customer care and work with a number of FTSE listed organisations across the UK. These are seasonal roles, although candidates are encouraged to apply for other permanent roles internally at the end of this assignment. Your new role These positions sit within the corporate services team and you will act as the... more ->
Customer service administrator - Dungannon Customer service administrator - Dungannon Your new company I am delighted to be recruiting for a design and manufacturing firm based in Dungannon. This company is passionate about providing the best service for its customers and passionate about providing a great environment for its staff. They are a very innovative ambitious company and want someone who mirrors these attributes. You will join a great working environment, superb luxury offices, and be part of a dedicated supportive team. The hours of work is Monday-Thursday 8.30-5.30 and Friday... more ->
Temporary Customer Service Officer Job Bangor £12ph + Holiday 3-6 months Immediate Need Your new company A local non-for-profit organisation are looking to recruit a temporary Welsh speaking customer services officer to assist with their busy season! Your new role Slotting into an already busy team, your role as customer services officer will have you assisting with a high number of calls from customers of the organisation. Utilising your fluent Welsh speaking capabilities, you will be able to confirm works required and assist with general enquires. You will be responsible for the accurate... more ->
Customer Service Executive/Sales Administrator Job Richmond, £30,000 plus bonus and hybrid working Your new company A genuinely brilliant opportunity is available to work as a Customer Service Executive/Sales Administrator for a business that manufacturers popular and recognisable products. This position is within a fun, lively team and includes fantastic benefits and hybrid working (with an early finish every Friday at 1pm!). Your new role Your new role will involve producing and maintaining records on customer specifications for deliveries for allocated customers, ensuring to monitor all... more ->
Permanent customer service role Your new company This organisation operates in the private sector in Northern Ireland. They provide specialised services to a range for stakeholders. Your new role In this role, you will be responsible for the following: Handle various incoming and outbound telephone calls effectively, providing an efficient and effective service to existing and potential customers. Assist in the administration and planning of asset maintenance work and connection planning to the Phoenix Energy Network, utilising diary and resource planning systems. Handle and resolve customer... more ->
Inbound Customer Service Advisor Inbound Customer Service Advisor. Type: Full-time, PermanentSalary: £26,000 - £27,000 per annum during probation, increasing to £29,000 per annum after successful completion of probation. About Us: We are a dynamic and customer-focused company seeking an enthusiastic Inbound Customer Service Advisor to join our team. As an integral part of our call centre, you'll handle incoming calls and emails from our valued customers. If you're passionate about providing exceptional service and enjoy problem-solving, this role is perfect for you! Responsibilities:... more ->
Customer Service Handler TEMP Leicester Start ASAP Job Specifications: The Customer Service Advisor will support and provide a comprehensive and effective customer-focused helpdesk service within the Estates and Facilities directorate. The post holder will report to the Customer Services Supervisor (E&F) and will be responsible for ensuring all calls are answered in a prompt, polite and efficient manner and on occasions will be expected to deputise for the Customer Services Supervisor. A positive experience for all Helpdesk contacts - Making Every Contact Count (MECC). A professional and... more ->
£28K + 5% company bonus +excellent benefits, Customer Logistics Coordinator, Camberley, Full Time 18-month FTC Your New Company You will be joining a truly outstanding organisation, a company which pushes the boundaries of what can be achieved and is seen by many as the leading and most innovative company in their sector. This is an amazing opportunity to join a company which continuously invests in its people, products, customers, and technology. Your New Role You will be joining a highly professional, friendly, and talented team who work to common goals and share success. Your duties will... more ->
Summer Customer Admin Opportunity Fun & Social office Central Chester location Your new company A fun, thriving and growing travel company in Central Chester is looking for the support of 2 customer service agents over the summer months to help with a rise in admin queries! Huge on culture and growing skills, my client is an award-winning employer that would benefit from someone looking for their next opportunity within customer service. Your new role Working in the customer service team, you will be responsible for responding to email queries and liaising with customers, following feedback... more ->
Full-time ongoing interim Customer Service Advisor role based in Swindon on a hybrid working basis Your new company Non-departmental Government Entity based in Swindon, Wiltshire Your new role Customer Services Advisor What you'll need to succeed Enthusiastic people who have an ability to actively listen, empathise and work with customers to find solutions Great customer skills means being passionate about interacting with people and enjoying what you do every day. Work can be varied as operations cover HR, Finance and Procurement so having an ability to learn at pace and absorb new... more ->
Join this local agricultural business based outside Broughshane as their next customer service assistant Your new company This company is a local business that specialises in agricultural business. Their success is attributed to their long-standing commitment to product quality and excellent customer service. Your new role In this role you will be responsible for the following: Receiving orders from customers and reps, both over the phone and face to face Dealing with sales over the counter Dispatching goods from the system by confirming deliveries Generating sales invoicing runs Checking the... more ->
Permanent Customer Service Coordinator - French speaking - immediate starting Your new company This exciting organisation is seeking a customer service coordinator to join their team. This is an excellent opportunity for someone who is looking to grow and expand their career. You must be able to speak French fluently and be available on evenings and weekends. Your new role You will be responsible for providing excellent customer service to their customers. This includes handling queries via multi-channels such as phone, email and live chat and video chat. You will also be able to provide... more ->
£28K + 5% company bonus +excellent benefits, Customer Care Representative, Camberley, Full Time 18 month FTC Your New Company You will be joining a truly outstanding organisation, a company which pushes the boundaries of what can be achieved and is seen by many as the leading and most innovative company in their sector. This is an amazing opportunity to join a company which continuously invests in its people, products, customers and technology. Your New Role You will be joining a highly professional, friendly and talented team who work to common goals and share success. Your duties will be to... more ->